Privacy Policy

1. Who We Are

This Privacy Policy applies to Los Gatos Asphalt Paving Company ("we," "us," or "our"), operating at losgatosasphaltpavingcompany.com. Our mailing address is 16346 W La Chiquita Ave, Los Gatos, CA 95032. If you have questions about this policy, contact us at sales@losgatosasphaltpavingcompany.com.

2. Information We Collect

We collect information in two ways: directly from you, and automatically when you visit our website.

Information you provide directly

When you fill out our contact or estimate request form, we collect information you voluntarily submit. This may include your name, phone number, email address, property address, and a description of the work you need. We use this information only to respond to your inquiry and schedule a free on-site estimate.

Information collected automatically

When you visit our website, our hosting provider and any analytics tools we use may automatically collect technical information such as your IP address, browser type, operating system, referring URL, pages visited, and the date and time of your visit. This information is used in aggregate form to understand how visitors use our site and to improve its content. We do not use this data to personally identify you.

3. Cookies and Tracking Technologies

Our website may use cookies - small text files stored on your device - to support basic website functionality and analytics. Cookies help us understand which pages are visited most often and how visitors navigate the site.

We may use third-party analytics services (such as Google Analytics) that set their own cookies. These services collect data about your use of our site in aggregate and anonymized form.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. If you do, some parts of our site may not function as expected.

4. How We Use Your Information

We use the information we collect for the following purposes:

• To respond to your estimate requests and inquiries
• To schedule and coordinate service appointments
• To send follow-up communications related to your request
• To improve the content and performance of our website
• To comply with legal obligations

We do not sell, rent, or trade your personal information to third parties for their marketing purposes.

5. How We Share Your Information

We do not sell your personal information. We may share your information only in the following limited circumstances:

• Service providers: We use third-party tools to operate our website and manage form submissions (such as Tally for our contact form). These providers access your information only as needed to perform their services for us and are not permitted to use it for other purposes.
• Legal requirements: We may disclose your information if required to do so by law, court order, or governmental authority.
• Protection of rights: We may disclose information when we believe it is necessary to protect the rights, property, or safety of our business, our customers, or others.

6. Data Retention

We retain contact form submissions and related communications for as long as necessary to fulfill the purpose for which they were collected - typically the duration of the business relationship plus a reasonable period thereafter for record-keeping purposes. We do not retain personal data beyond what is reasonably needed. If you would like us to delete your information, please contact us at sales@losgatosasphaltpavingcompany.com.

7. Your Rights and Choices

Depending on where you live, you may have certain rights regarding your personal information. California residents may have rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect, the right to request deletion of your information, and the right to opt out of the sale of personal information (we do not sell personal information).

To exercise any of these rights, contact us at sales@losgatosasphaltpavingcompany.com. We will respond within a reasonable timeframe.

8. Security

We take reasonable technical and organizational precautions to protect the personal information you share with us from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or method of electronic storage is 100% secure. We cannot guarantee absolute security.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites. We encourage you to review the privacy policies of any third-party sites you visit.

10. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the effective date at the top of this page. We encourage you to review this policy periodically to stay informed about how we protect your information. Your continued use of our website after any changes constitutes your acceptance of the updated policy.

11. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or the personal information we hold about you, please contact us: